Last Updated: December 1, 2024
1. Introduction
SOLBET ("we", "our", "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our free-to-play social gaming platform.
2. Information We Collect
2.1 Information You Provide
- **Account Information**: Telegram user ID, username, and display name when you register
- **Wallet Addresses**: Cryptocurrency wallet addresses you choose to link
- **Communications**: Messages you send through our support channels
2.2 Information Collected Automatically
- **Usage Data**: Games played, tokens claimed, transactions made
- **Device Information**: Device type, operating system, browser type (for web users)
- **Log Data**: IP addresses, access times, pages viewed
- **Telegram Data**: Chat IDs where you interact with our bot
2.3 Blockchain Data
- **Transaction Hashes**: Records of deposits and withdrawals
- **Wallet Activity**: Public blockchain data associated with linked wallets
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Platform
- Process transactions and game activities
- Prevent fraud and abuse
- Improve our services
- Communicate with you about updates or issues
- Comply with legal obligations
- Enforce our Terms of Service
4. Information Sharing
We may share your information with:
4.1 Service Providers
Third parties that help us operate the Platform:
- Cloud hosting providers
- Analytics services
- Blockchain RPC providers
4.2 Legal Requirements
When required by law or to:
- Comply with legal processes
- Protect our rights and safety
- Investigate fraud or security issues
4.3 Business Transfers
In connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain your data for as long as:
- Your account is active
- Needed to provide services
- Required by law
- Necessary for legitimate business purposes
Game history and transaction records may be retained indefinitely for provably fair verification and audit purposes.
6. Data Security
We implement reasonable security measures to protect your information:
- Encryption of sensitive data
- Secure authentication methods
- Regular security assessments
- Access controls for personnel
However, no system is completely secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (subject to legal retention requirements)
- Export your data
- Opt out of certain data processing
To exercise these rights, contact us through official channels.
8. Cookies and Tracking
8.1 Web Platform
Our web platform may use:
- Essential cookies for functionality
- Analytics cookies (with consent)
- No advertising or tracking cookies
8.2 Telegram Bot
The Telegram bot does not use cookies but may store session data.
9. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we learn we have collected data from a minor, we will delete it promptly.
10. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
11. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
12. Blockchain Transparency
Please note that blockchain transactions are public and permanent. Information recorded on-chain (such as wallet addresses and transaction amounts) cannot be deleted.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the Platform or other means.
14. Contact Us
For privacy-related questions or concerns, contact us through:
- Our official Telegram support channel
- The Platform's contact form
By using SOLBET, you acknowledge that you have read and understood this Privacy Policy.