Frequently Asked Questions
Quick answers to common questions.
Getting Started
How do I create an account?
Just message the bot! Your account is created automatically when you first interact with @solbetdotfun_bot. No signup needed.
Is it free to play?
Yes! Use /faucet to get free tokens. You can also deposit your own tokens.
Where do I play?
Games work in group chats where the bot is active. Profile/wallet commands work in private DM with the bot.
Games
Are the games fair?
Yes. Every game uses provably fair cryptography. You can verify any result. See Provably Fair.
Why is there a max bet?
To protect the liquidity pool. Limits scale with pool size.
Can I play multiple games at once?
Most games yes. Blackjack limits you to one active game.
Tokens & Wallet
What tokens can I use?
Each group may have different tokens. Use /tokens to see what's available.
Where is my balance stored?
On our platform (not on-chain). This enables instant, gas-free gameplay. You can withdraw to your Solana wallet anytime.
Why isn't my deposit showing?
Deposits need blockchain confirmation (1-2 minutes). If it's been 10+ minutes, check you sent the correct token to the correct address.
Why did my withdrawal fail?
Usually: invalid address or no token account. Failed withdrawals are automatically refunded.
Faucet
How often can I claim?
Cooldowns vary by token and group (typically 1-24 hours). The bot tells you when you can claim again.
Why is the faucet empty?
It refills periodically. Try again later!
Can I claim in multiple groups?
Yes, each group has its own cooldown.
Liquidity
What does "Be The House" mean?
You fund the games. You earn when players lose, but take on risk when they win. Over time, the mathematical edge ensures profitability.
Can I lose money as an LP?
Short-term, yes (lucky players can win). Long-term, the house edge works in your favor.
Technical
What blockchain is this on?
Solana — fast and cheap.
Do I need SOL for gas?
No! In-game transactions are free. You only need SOL for on-chain deposits/withdrawals.
Is my data private?
We collect minimal data (Telegram ID for your account, gameplay for verification). We don't sell or share data.
Support
Something's broken!
- Try the command again (transient errors happen)
- Check this FAQ
- Contact support with your username and issue
Security issue?
Report privately to our team. Do NOT post publicly. Responsible disclosure may be rewarded.